FAQs – Lee Paso a Paso

Please update the application directly from the Apple Store, we have completed all the letters. This can make it for you at no extra cost.

a) The first option is that you enter to the Setup screen of the application (press the Settings button that appears on the main screen at the bottom right) and then check if the sound option are turn ON. If this does not enough, try the next option.

b) Another option that exists is that you can have a mute button of device activated, disable it and retry. If the problem persist please try the next one.

c) We will have to delete the application and reinstall it. Do not worry about the payment, you will not charge anything, and that payment is made only once. To delete it, you stay just pressing the application icon until it starts to “shake”, and then reinstall it, entering the AppStore, search for “Lee Step by Step” and reinstall. Be sure to do it with the same iTunes account that purchased it. After all please reenter into the game and review it.

a) The first option is that you enter to the Setup screen of the application (press the Settings button that appears on the main screen at the bottom right) and then you will ask a question, select Yes. Return to the home screen and re-enter the game, if does not fix it, please try the next option.

b) There are occasions when the installation is not done correctly, this for communication issues, but do not worry it’s very easy to fix. You just have to delete the application and reinstall it. Do not worry about the payment, you will not charge anything, and that payment is made only once. To delete one you get by pressing the application icon until it starts to “shake”, and then reinstall it, entering the AppStore, search for “Lee Paso a Paso” and reinstall. Do it with the same iTunes account that purchased it. Once reinstated into the game and review it.

We have native service in English and Spanish, but if you do not feel safe in the translation, do not worry, send us your question in the language you want and we will try to help 🙂 by Google Translate, we wish to help and solve your curiosity.

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